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Apple Confirms Some Users Currently Unable to Access the App Store, Apple Music, and iTunes [Updated]

Friday February 1, 2019 5:58 AM PST by Joe Rossignol

We're seeing an increasing number of reports across Reddit and Twitter from iOS 11 users who have been unable to access Apple services such as the App Store, Apple Music, and iTunes since as early as Thursday morning.

Apple's system status page does not yet reflect any issues with any of its services beyond Group FaceTime being temporarily unavailable.

The underlying cause is unclear. We'll update if we learn more.

Updated: Apple's system status page now acknowledges that some users "may be unable to access" or make purchases on the ‌App Store‌ and iTunes, while ‌Apple Music‌ may be "unavailable or slow" for some users.

Tag: System Status

Related Forum: iOS 11

Top Rated Comments

itsmilo

72 months ago

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

Score: 6 Votes (Like | Disagree)

Marinier

72 months ago

I am having a different issue. I am on iOS 12 and some of my apps (Skype) keep saying I need to update them even though I keep updating them.

Same issue with Skype and Telegram. They tell it is on Apple severs side. It continues more than 24 hours at this moment.

Score: 5 Votes (Like | Disagree)

ButteryScrollin

72 months ago

lol upgrade you slackers.

Score: 4 Votes (Like | Disagree)

Scottsoapbox

72 months ago

To fix group facetime, we needed to disable all software and hardware older than one year. Luckily, the new iPhone is our best one yet and is available for purchase online or at your nearest Apple community engagement center (previously "store").

Score: 4 Votes (Like | Disagree)

Stuipdboy1000

72 months ago

Mine keeps asking me to update the same app all over again even though I have already updated it (iOS 12)

Oh good, it’s not just me then!

Score: 4 Votes (Like | Disagree)

timborama

72 months ago

Why would you want iOS11 anyways?

It’s faster. Upgraded one phone by mistake, and it’s noticeably slower on iOS 12.

App Store working just fine on iOS 11.

Score: 3 Votes (Like | Disagree)

Read All Comments

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